The drive-up window for water payments is temporarily closed while the water office is under construction. Please use the drop box in the drive-through lane or come inside the Village Hall lobby if you need assistance.
PLEASE NOTE ALL OF THE PAYMENT METHODS AVAILABLE:
Direct Debit – Direct debit is a free service. Customers may enroll by providing a voided check and completing this application form: https://caseyville.org/wp-content/uploads/2019/01/water-pay-auto-application-form.pdf. The balance will be automatically deducted from the payer’s checking account on each monthly due date (normally the 21st) via ACH.
In person – All payment types are accepted at Village Hall either in the lobby or drive-up window. There is a 2.25% convenience fee for credit/debit cards or $0.50 for e-checks. There’s a drop box in the drive-up lane for checks left after business hours.
Online – Credit/debit card and e-check payments may be made online at https://magic.collectorsolutions.com/magic-ui/Login/village-of-caseyville. Payers may use their 10-digit account numbers to look up balances, create Illinois ePay accounts or make one-time payments. There is a 2.25% convenience fee for credit/debit cards or $0.50 for e-checks. (This payment method may be blocked after three consecutive returned payments.)
Telephone – Credit/debit card and e-check payments may be made via interactive voice response by calling (855) 783-1265. Payer must know his/her 10-digit account number to use this service. There is a 2.25% convenience fee for credit/debit cards or $0.50 for e-checks. (This payment method may be blocked after three consecutive returned payments.)
Mail – Checks can be mailed to Village Hall at 909 South Main Street Caseyville, IL 62232. Staff recommends using other payment methods due to nationwide slowdowns in delivery from the U.S. Postal Service.